You may return most new, unopened, unused items in original packaging within 14 days of delivery (please note the exceptions below). On items where refunds are accepted, there is a 10% restocking fee, unless the buyer is returning due to an error on our part. Shipping costs will not be refunded. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Items that may not be returned:
Minn Kota Electrical Components - We do not accept returns on Minn Kota electrical items. All Minn Kota electrical items are tested first by the manufacturer and a second time before leaving our warehouse. Since they are tested twice, the chance of the items being inoperative is very unlikely. These electrical items are sensitive and they are easily burned. Returned boards that are burned will NOT be refunded. Minn Kota does not refund us for burned electrical items as they were in working condition when the item shipped from Minn Kota. If you have any installation questions, please contact us BEFORE installing. We are a Minn Kota Authorized Service Center and we are happy to help you.
Custom Cut Carpet Orders - No refunds or exchanges will be made on any custom cut carpet orders.
Returns are not accepted for carpet color discrepancies. If you are attempting to color match, please request a sample before purchasing.
We can ship to virtually any address in the world. If you need an international shipping quote, please Contact Us.